How We Work: Our Website Design Process

A clear, five-step process, so you always know what happens next and what it will cost.

Our process

From first call to launch

  1. AnalyseWe communicate with you, gather your ideas and requirements, and agree the scope and quotation. Work begins once you approve.
  2. DesignWe create an attractive, unique design and refine it until you are satisfied.
  3. DevelopThe approved design is built into clean, optimised, cross-browser and mobile-friendly pages.
  4. SEO validationWe re-check titles, descriptions, speed, links and structured data against SEO best practice.
  5. LaunchAfter your final approval we publish the site, submit it to search engines and hand over training.

Step by step

Our website design process, step by step

Darjeeling Informatics banner: website design process

Our website design process is built to be clear from the first call. You always know what is happening, what comes next and what it will cost, because each of the five steps ends with something you can see and approve.

Analyse. We talk with you about your business, your customers and your ideas, and we ask for examples of websites you like. Together we agree the scope and a written quotation. Work begins only after you approve it, so there are no surprises.

Design. We create an attractive design based on your own brand, photographs and goals, not a recycled template. You see the design first, and we refine it with your feedback until you are satisfied.

Develop. The approved design is built into clean, optimised, cross-browser and mobile-friendly pages. We keep the code light and use only the plugins that are really needed, so the site loads quickly on phones and ordinary connections.

SEO validation. Before launch we re-check page titles, descriptions, speed, links and structured data against SEO best practice. This step helps your new website start with a sound foundation for search, although we never promise rankings.

Launch. After your final approval we publish the site, submit it to search engines and hand over training so you can manage your own content. For two months afterwards, content changes and technical support are free.

This website design process works for a small homestay site as well as a larger organisation, because the steps stay the same and only the amount of content changes. If you would like to see the process in action, look at our portfolio or send a short brief.

Timing depends on how quickly content and approvals arrive, so the best way to keep a project moving is to prepare your text and photographs early. We can help with structure and wording, and we can add content in stages if you are not ready with everything on day one.

What we need from you

Five things to have ready

  • Your business name, logo (if you have one) and brand colours
  • Text about your services, rooms, courses or products
  • Good quality photographs, we can also help you plan them
  • Contact details and social media links
  • Examples of websites you like

Do not worry if you do not have everything ready. We can help with structure and wording, and we can add content in stages.

After launch

Two months of free support

You receive two months of free content changes and technical support. After that, we offer affordable care plans for updates, backups and security, or you can manage the site yourself. Read our pricing guide or request a quote.

Ready to begin?

Send us a short brief and we will reply with next steps.

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